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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mert savaş cay

July 18, 2025

5  out of  5
rating by Mert savaş cay
"Truly a great experience! The team at State Farm was super helpful and friendly. They patiently answered all my questions and made the whole process really easy. The office had a warm and welcoming vibe they even had lollipops for little kids, which shows how thoughtful they are. I highly recommend them. Thanks again to the State Farm team! 🙌"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sarah Barksdale

January 30, 2025

5  out of  5
rating by Sarah Barksdale
"I had the pleasure of working with Rhonda through a transfer of insurance and she was amazing. She took her time to explain things and make sure all questions were answered!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John A. Camardo Jr

November 5, 2024

5  out of  5
rating by John A. Camardo Jr
"Awesome Staff 🤩"
We responded:
"We’re thankful for your feedback! I DO have an outstanding team, thanks for the compliment! If there is anything else we can do to help, please let us know! Kathleen @ State Farm"
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Jill Gelzer Walsh

July 18, 2024

5  out of  5
rating by Jill Gelzer Walsh
"Wonderful experience getting away from prior agency effortlessly. Thank you, Katherine!"
We responded:
"Jill, welcome to State Farm, so happy to welcome your auto & home to our agency. Looking forward to helping you with your insurance needs. Kathleen @ State Farm "
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Arnas Ambrozaitis

March 27, 2024

5  out of  5
rating by Arnas Ambrozaitis
"Writing this review late as I had business with them last year, but this is the best insurance office in all of Buffalo!!! We were a couple of students from Europe wanting to insure our car, and no one apart from Kathleen and her crew could help us. They not only took care of us and our needs but also applied every possible discount to get the best deal. Big thanks to everyone and especially Noreen (I hope she’s still there - she’s the best)"
We responded:
"Arnas, we absolutely loved helping you and your girlfriend. So glad we had the chance to meet & help both of you with your auto insurance. Kathleen Clouden"
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Maryruth Glogowski

February 2, 2024

5  out of  5
rating by Maryruth Glogowski
"Kathleen Clouden is the best! She contacted me to see if I was still driving as many miles as in the past; I wasn’t which resulted in a BIG discount on my annual premium! Thank you Kathleen."
We responded:
"Maryruth, thankyou for your review! The best part of having us as your local agent is we know who you are and look out for your best interest....when we talk to you and find out things that will result in a better rate for you, we act! Our goal is to give you the biggest bang for your buck. Kathleen Clouden@StateFarm. #heretohelplifegoright #likeagoodneighborstatefarmisthere"
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Hollin Pitcher

November 13, 2023

5  out of  5
rating by Hollin Pitcher
"Everyone here is so helpful and willing to explain things to me. My family has been using them for years, highly recommend them."
We responded:
"Hollin, we are here to help life go right. Glad we could help you with your auto claim and changes to your car. Kathleen @statefarm "
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Erinna Lawson

August 17, 2023

5  out of  5
rating by Erinna Lawson
"We worked with Rhonda to set up our homeowners insurance and she was amazing!! She went out of her way to explain anything we had questions about (even generally about the process of insurance with home ownership) and got us a great rate below all other quotes we received. We had a quick timeline to get this in place and Rhonda was hyper-responsive even to other people working with us in this process. We had a fantastic experience and would highly recommend her especially to new home buyers who might not know the ins and outs of the process."
We responded:
"Its really important to us that you understand what you're getting and how the process works. Rhonda is exceptional at this! What til you see the price go down even more when you get this bundled with your auto. We're here to help life go right! Kathleen"
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B Sully

July 21, 2023

5  out of  5
rating by B Sully
"Very good customer service, Kathleen Cloudenset me up and answered all my questions and I appreciate it 🙌🏾"
We responded:
"Brandon, so very happy to help you with your auto & renters. Your closest DMV will be on Sheridan & Eggert. Kathleen"
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paul nicholson

July 3, 2023

5  out of  5
rating by paul nicholson
"our family has used State Farm for many years, a few months ago I finally needed to file a claim for the Christmas 2022 storm. Rebuilding and working with contractors was stressful to say the least, but SF did a good job and made it pretty easy, they did indeed keep their word after some documentation struggles. Anyhow, with regard to this office, it was always very fast, attentive, and personal service. Notably, Rhonda has been outstanding, she always remembers me and I appreciate that."
We responded:
"Paul, it's never easy having a homeowners loss. I am happy that everything worked out well. Yes, Rhonda is outstanding and glad to have her as part of my team! Kathleen :)"
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Kimberly Neupert

May 30, 2023

5  out of  5
rating by Kimberly Neupert
"I can’t say enough good things about Kathleen and the staff ( esp Rhonda) Always there to answer questions and help me if I need anything!!"
We responded:
"Kimberly, thank you for your review. We are always here to help you with your insurance needs! :) Kathleen"
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Elfie Mermigas

March 24, 2023

5  out of  5
rating by Elfie Mermigas
"Curtious and helpful"
We responded:
"We're here to help make life go right! Thanks for your review we really appreciate it! Kathleen"