State Farm® Insurance Agent Kathleen Clouden

"Awesome Staff 🤩"

"Thank God For State Farm Professional employees that I have been having for numerously times over the years as vehicles insurances as well as rental insurances..Kathleen clouden + Noreen + Mo has friendly smiles + warm arrivals greetings to help to always assist each + every customers in all area's to meet the lifestyles coverages required by New York states laws..In which this one of thee convenient locations + I love how each holidays this office extremely decorated."

"Kathleen and her entire staff are AMAZING!! They are all extremely helpful and professional. I highly recommend them as an insurance agent. They honestly are more than a five star service!!!"

"Wonderful experience getting away from prior agency effortlessly. Thank you, Katherine!"

"Very professional and friendly."

"Writing this review late as I had business with them last year, but this is the best insurance office in all of Buffalo!!! We were a couple of students from Europe wanting to insure our car, and no one apart from Kathleen and her crew could help us. They not only took care of us and our needs but also applied every possible discount to get the best deal. Big thanks to everyone and especially Noreen (I hope she’s still there - she’s the best)"

"The women that work here really have your best interest in mind. They have patience enough to answer all questions and educate on insurance policies."

"Kathleen Clouden is the best! She contacted me to see if I was still driving as many miles as in the past; I wasn’t which resulted in a BIG discount on my annual premium! Thank you Kathleen."

"Hi , I just want to say that this team at State Farm has gone on and above helping me with my claim . I truly appreciate what they have done and I will forever be part of a caring family like State Farm ,."

"Everyone here is so helpful and willing to explain things to me. My family has been using them for years, highly recommend them."

"Kathleen knows everything about insurance! Used to have a large staff turnaround but not for years now. Rhonda very knowledgeable and the receptionist Diane is great! If she doesn't know the answer to a question, she will certainly find out! State Farm has lots of discounts too! Not the cheapest but you get what you pay for."

"We worked with Rhonda to set up our homeowners insurance and she was amazing!! She went out of her way to explain anything we had questions about (even generally about the process of insurance with home ownership) and got us a great rate below all other quotes we received. We had a quick timeline to get this in place and Rhonda was hyper-responsive even to other people working with us in this process. We had a fantastic experience and would highly recommend her especially to new home buyers who might not know the ins and outs of the process."

"Very pleasant.and the agent was very knowledgeable and friendly.A major help with my problem. .problem solved!!!!!!!"

"Incredibly easy to get in touch with! I am so thankful that one phone call on any situation is easily handled with out holding and having to speak to someone I don't know!"

"Very good customer service, Kathleen Cloudenset me up and answered all my questions and I appreciate it 🙌🏾"

"I had a rock hit my windshield on a Saturday night. With Kathleen’s wonderful service and assistance I was able to file a claim and had my windshield fixed up by Monday afternoon. The State Farm app made it easy to file a claim on my phone and connect with a glass shop down the road from my house. My $0 deductible made it so I didn’t have to pay anything either! Thanks Kathleen!"

"our family has used State Farm for many years, a few months ago I finally needed to file a claim for the Christmas 2022 storm. Rebuilding and working with contractors was stressful to say the least, but SF did a good job and made it pretty easy, they did indeed keep their word after some documentation struggles. Anyhow, with regard to this office, it was always very fast, attentive, and personal service. Notably, Rhonda has been outstanding, she always remembers me and I appreciate that."

"Always great!"

"I can’t say enough good things about Kathleen and the staff ( esp Rhonda) Always there to answer questions and help me if I need anything!!"

"Extremely helpful staff! Always very quick to respond and handle any question!"

"Curtious and helpful"

"I had a faulty labor windshield repair that the installer wouldn’t even entertain reimbursement. I then contacted my wonderful insurance agency. Every time I contact Kathleen’s office, the service is amazing. Recent interactions have been with Noreen and Brenda. They are friendly, offer solutions, follow up and always do what they say they are going to do. Have been with State Farm for over 40 years. Chose Kathleen’s office (from another great referral source) after my agent retired and couldn’t be happier!"

"This is a dedicated, caring, knowledgeable, family like and pleasantly professional Insurance Agency. I like the fact that they are about me and my family's future. I've been a client for over 15 years with no thought of another Insurance Agency."

"I'm so happy I chose State Farm. Her office and representatives are extremely professional and provided us with a great quote in a timely manner. They answered all of my questions and provided great feedback about my policy. I highly recommend Kathleen Clouden."

"Thankful to return to the exceptional customer service provided by Kathleen and her team. It’s good to be back with State Farm with the support of Kathleen’s Agency. Thank you so much!"